LAST REVISED JUNE 5, 2014.
EFFECTIVE DATE JUNE 5, 2014
- “Personal Information” means information that directly identifies you, including:
- First and last name,
- Home or physical address
- Email address
- Telephone number
- Date of birth
- Payment information
TERMS OF SERVICE
USING FACEBOOK TO SIGN UP
Registration: You may create a ROK Mobile account by using your existing Facebook login credentials. By using your social network login credentials to create a ROK Mobile account, you expressly authorize ROK Mobile to receive, and for such social network to share, certain information that is available on or through such social network account, including without limitation, information in your social network profile such as your name, date of birth, your “likes,” photos, followers, and friends’ names.
USAGE AND DATA INFORMATION
When you use the Service, we collect information used to manage the website & mobile application, track usage, and improve web services (“Data Information”). This information includes (i) information about your subscription, such as songs you have streamed and/or downloaded; (ii) your interactions within the Service, (iii) content you post, upload, and/or contribute to the Service, such as songs and playlists you have commented on and shared your preference for and against; (iv) data which includes the URL or ROK Mobile advertisement you are coming from (you may opt-out of us receiving information about what ROK Mobile advertisement you came from), your IP address, your unique device ID, network and computer preferences, browser type, language, operating system, and what version of ROK Mobile you are accessing; (v) inquiries you make to ROK Mobile; and (vi) location information, such as your zip code.
USE THE INFORMATION WE COLLECT
Based upon the Personal Information you provide us when registering for an account, we will send you a welcome email and/or SMS text message. We will communicate with you via email or SMS text message, in accordance with your wishes. Standard message and data rates may apply with your carrier with SMS text message. Depending on your text plan, you may be charged by your carrier. If you enroll in text message, you certify that you are the account holder or you have the account holder’s permission to do so.You may opt-out of receiving text messages from us at any time by replying “STOP” to any of text from us. You may also opt-out of receiving future marketing emails from us by clicking on the “Unsubscribe” link (included at the bottom of every such email from us) and following the instructions to opt-out. To continually improve the Service we use the information we collect to:
- Better understand how our Service is being used and what content is popular;
- Improve our services by providing personalized content recommendations, language and location customization, and personalized help and instructions;
- Determine if you meet the minimum system requirements to use our products and services and provide information concerning compatibility and interoperability to you.
- Track content accessed, downloads and streams for the purpose of paying royalties and license fees to third party providers, such as artists, copyright holders, content distributors and record labels;
- to help us develop, deliver, and improve our services, special offers, promotions, content, and advertising; and/or
- to send you important notices, such as communications regarding billing, responses to your inquiries, and changes to our Policies. Because this information is important to your interaction with ROK Mobile, you may not opt-out of receiving these transactional communications.
DISCLOSURE TO THIRD PARTIES
LIMITED DISCLOSURE TO SERVICE PROVIDERS
CONTROL OF YOUR INFORMATION
You will have the option to access and update your information through your Account Management page or by emailing us at email@example.com. We will respond to your request to access within 30 days. If you no longer wish to link your social network account(s) with your ROK Mobile account, you may disable this feature or limit the ways ROK Mobile interacts with your social network accounts by going to your account settings within such social network. If you no longer wish to receive any marketing emails from us, you may change your email settings or unsubscribe by clicking on the links at the bottom of any such email from us. Our Website offers publicly accessible blogs and/or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. The blog allows you to post comments to your social network account. Please be aware that you are posting using a third party application and we have no access or control over this information.
We take commercially reasonable precautions to safeguard your Personal Information that is stored in our database from loss, theft, misuse, unauthorized access, disclosure, alteration and deletion. However, you are responsible for the Personal Information that you submit through the Service and anything you communicate and comment on through the Service. Furthermore, your password protects your user account, so you should make sure it is unique and strong. While we take reasonable precautions, no security measures are completely secure. Therefore, we do not guarantee the security of any and all of your information at any time. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). For any additional information about the security measures we use on ROK Mobile, please contact us at firstname.lastname@example.org.
PRIVACY FOR CHILDREN
ROK Mobile does not knowingly collect or solicit personal information from anyone under the age of 13. We also do not knowingly allow anyone under the age of 18 to register unless they (i) have the consent of their parent or legal guardian (“Parental Consent”) to do so and (ii) are not under the age of 13. If you are either (a) under 13 or (b) under 18 and do not have Parental Consent, please do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected or been provided with personal information from anyone under age 13 or have been provided with information from anyone between ages 13-18 without Parental Consent, we will delete that information immediately. If you become aware that a child has provided us information not in accordance to our policy, please contact us email@example.com.
INFORMATION FOR THOSE OUTSIDE OF THE UNITED STATES