Frequently Asked Questions
Please click on a question to learn more
To obtain a claim form contact the Claim Administrator, Broadspire, a Crawford company. Complete all items on the required claim form, attach all appropriate documents, and mail or fax to:
a Crawford company,
P.O. Box 792190,
Phone Number: 855-307-9249
Fax Number: 855-830-3719
Please reference Policy # 9908-07-49
Accidental Death Insurance provides a benefit to your beneficiary(ies) in the event you die from a covered accident.
If you are age 18, a current ROK Mobile subscriber and we have your basic insured information on file you are eligible for the accidental death benefit.
No. Coverage is only available for the primary insured subscriber only.
It’s really up to you. While no amount can bring back a loved one who dies in an accident, proceeds can help reduce the financial burden. The money can be used towards burial and funeral costs, mortgage, rent, other living expenses, educational expenses, funding retirement, medical costs etc.
Generally, the plan provides 24 hour accidental death insurance protection resulting in death of the insured against covered accidents anywhere in the world, on or off the job, on business – vacation – at home. We will pay a $100,000 Accidental Death Benefit, if you die from a covered Injury resulting, directly and independently of all other causes, from a Covered Accident while the Policy and Your coverage is in force. The loss of life must occur within 90 days of the Covered Accident. Please see the Summary of Coverage for additional information
Upon activating your eligible ROK Mobile plan, ROK Mobile will email you a beneficiary designation form to complete your designated beneficiary. This information will be important to have on file in the event there is a claim. Should you have additional questions please contact a customer service representative at 1.844.446.7765.
The beneficiary or guardian of a minor beneficiary must contact the insurance brokerage firm, “American States Group” at (844) 446-7765. A claim must be filed with the insurance company. The insurance company or insurance agent at time of claim can provide further information.
Please contact an agent at 855-307-9249. Please reference Policy # 9908-07-49.
After the ROK Mobile Group Master Policy becomes effective, and you are eligible for Accidental Death coverage, meaning you are an active subscriber with an activated eligible plan type. Additionally, you must complete the subscription process with ROK Mobile by providing the minimum necessary insured information through the ROK Mobile web site.
The date you are no longer an active ROK Mobile subscriber for which payment is made. The date the ROK Mobile Accidental Death Master Policy should end. Whichever comes first.
Chubb is the marketing name used to refer to subsidiaries of Chubb Limited providing insurance and related services. For a list of these subsidiaries, please visit our website at new.chubb.com. Insurance provided by Federal Insurance Company. All products may not be available in all states. This communication contains product summaries only. Coverage is subject to the language of the policies as actually issued. Chubb, PO Box 1600, Whitehouse Station, NJ 08889-1600.
Accidental Death coverage is available in all 50 states of the United States.
No. You must provide your basic insured information (full legal name, mailing address, email, etc.) to ROK Mobile thru the website to complete the subscription process to be eligible for the Accidental Death Insurance benefit.
To view terms and conditions, click here
If eligible for this benefit a digital certificate will be sent to your email.